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Orders over $5000: KYC verification is required.
Orders under $5000: No KYC verification required.
KYC Verification: If required, you must complete the verification process before your order can be shipped. Please note, this can take up to 3-4 days, and your order will be shipped once the process is complete.
Place order via phone: Send photo to Email for verification.
Buy and pick up in store (and pay cash?): Still required to submit photo ID and receipt for pre-verification.
Use test card 4000 0004 0000 0008 or refer to our testing guide.
We accept Visa and MasterCard payments online. A 2% processing fee applies to all credit card transactions. Please make sure the card details and billing address you enter match your card records exactly.
Pay directly to our bank account. Please send us your order number and invoice via Email sales@vbullion.com.au. Your order will not be shipped until the money is transferred to our account.
Cash payments are available for in-store purchases and order pickups, subject to limits. If you prefer to pay in cash, please book your visit in advance to ensure a smooth transaction. In some cases, we may require ID verification to confirm your identity. We recommend contacting us beforehand to check availability and confirm payment limits.
Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
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Opening hours: - Monday - Friday: 10:00 AM – 12:00 PM (Booking Essential) 2:30 PM – 4:30 PM (Booking Essential) - Saturday, Sunday & Public Holidays: Closed